My Videos and Talks
Below is a selection of videos and recorded talks I have given, including my teaching while I worked in academia. While I have given many more talks than below, unfortunately many have not been made public (e.g., due to rights) or were not even recorded in the first place.
I am open to giving guest lectures and workshops focusing on the design and use of conversational technologies, and the application of user experience and human computer interaction in industry, from a practitioner’s perspective. Please contact me for more information.
Videos
How to deliver a better FemTech experience: UX considerations
While at Bold Insight, Shada Azodi and I presented some findings and insights from our work supporting our clients to develop better FemTech experiences.
My research: Why it matters
While at Swansea University, I presented some thoughts about why it is important to study peoples’ use of voice and chatbot technologies to help guide their design and development.
Pulling Back the Curtain on the Wizards of Oz
I presented work on a reflective use of the Wizard of Oz methodology, presented at ACM CSCW 2020 conference. The paper adopted an auto-ethnographic ethnomethodological analysis to describe the intricacies in deploying ‘voice-controlled vacuums’ through the Wizard of Oz approach. Download the paper and citation information from my publications list.
Voice Interfaces in Everyday Life
I presented work on the use of voice technologies in the home, presented at the ACM CHI 2018 conference. The paper focuses on a study using a novel data collection device to understand how families and multi-occupancy homes made use of the Amazon Alexa smartspeaker in their daily lives. The publication received a Best Paper award. Download the paper and citation information from my publications list.
How people REALLY use Amazon Alexa
I was interviewed on the VUX World podcast by Kane Simms, discussing the use of voice assistants in multi-person family homes.
Past Talks, Workshops, and Conferences
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Voice interfaces in everyday life
Designing conversational experiences, TU/e Department of Industrial Design17th Dec 2024Eindhoven, NetherlandsGuest lecture~25 people -
CUI@CHI: Inclusive Design of CUIs Across Modalities and Mobilities
ACM CHI '24 conference11th May 2024Honolulu, USAWorkshop~20 people -
Driving impact from your PhD
University of Nottingham17th Apr 2024Nottingham, UKWorkshop~40 people -
User Experience in Practice: Life of a Consultant
CS-200, Swansea University15th Apr 2024Swansea, UKGuest lecture~120 people -
How to deliver a better healthtech experience: UX considerations
Digital Health London27th Nov 2023VirtualPresentation~20 people -
Going from studying to designing conversation
UX Live/Product Design Week15th Nov 2023London, UKPresentation~150 people -
Beyond the Script: Decoding Trust & Conversation Dynamics to Build Better Chatbots
Chatbot Summit11th Oct 2023London, UKWorkshop~30 people -
Is CUI Design Ready Yet? A Workshop on Community Practices and Gaps in CUI Design & Resource Development
ACM CUI '23 conference19th Jul 2023Eindhoven, NetherlandsWorkshop~30 people -
ACM International Conference on Conversational User Interfaces 2023 (CUI '23)
19th–21st Jul 2023Eindhoven, NetherlandsConference~150 people -
Humans, Humanness and Conversational User Interfaces
ReSight Global webinar24th May 2023VirtualPresentation~60 people -
More Than One Voice - Exploring Inclusivity and Multi-Party Interactions with Smart Speakers
King's College London19th May 2023London, UKPresentation~30 people -
Cyclists’ Use of Technology While on Their Bike
ACM CHI '23 conference26th Apr 2023Hamburg, GermanyPresentation~100 people -
CUI@CHI: Ethics of Conversational User Interfaces
ACM CHI '22 conference21st Apr 2022VirtualPresentation~35 people -
Conversational AI: Respecifying Participation as Regulation
Leibniz Institute for the German Language17th Nov 2021GermanyPresentation~30 people -
CUI@CSCW: Inclusive and Collaborative Child-Facing Voice Technologies
ACM CSCW '21 conference23rd Oct 2021VirtualWorkshop~40 people -
Studying Voice Interfaces in the Home
Bristol Interactive AI Summer School2nd Sep 2021Bristol, UKPresentation~80 people -
What’s in a name and does CUI matter?
CUI '21 conference29th Jul 2021VirtualPresentation~100 people -
Let’s Talk About CUIs: Putting Conversational User Interface Design Into Practic
ACM CHI '21 conference8th May 2021VirtualWorkshop~35 people -
CUI@IUI: Theoretical and Methodological Challenges in Intelligent Conversational User Interface Interactions
ACM IUI '21 conference13th Apr 2021VirtualWorkshop~25 people -
Chatbots and Voice for Everyday Life
Swansea University18th Mar 2021Swansea, UKPresentation~20 people -
Pulling Back the Curtain on the Wizards of Oz
ACM CSCW '20 conference20th Oct 2020VirtualPresentation~30 people -
CUI@CSCW: Collaborating through Conversational User Interfaces
ACM CSCW '20 conference17th Oct 2020VirtualWorkshop~40 people -
What Can I Say? Effects of Discoverability in VUIs on Task Performance and User Experience"
CUI '20 conference24th Jul 2020VirtualPresentation~200 people -
CUI@CHI: Mapping Grand Challenges for the Conversational User Interface Community
ACM CHI '20 conference29th May 2020VirtualWorkshop~50 people -
Conversational User Interfaces: A Workshop on New Theoretical and Methodological Perspectives for Researching Speech-based Conversational Interactions
ACM CHI '19 conference17th Mar 2020VirtualWorkshop~20 people -
Requirements gathering for interactive "AI"
UCL Interaction Centre15th Jan 2020London, UKPresentation~30 people -
Halfway to the Future 2019 (HttF '19)
19th–20th Nov 2023Nottingham, UKConference~180 people -
Talking to voice agents: Initiating and repairing interactions
Swiss Federal Institute of Technology22nd Oct 2019Lausanne, SwitzerlandWorkshop~15 people -
New Directions for the IoT: Automate, Share, Build, and Care
ACM CHI '19 conference5th May 2019Glasgow, UKWorkshop~30 people -
Reflections on voice interfaces in everyday life
CUI '19 conference22nd Aug 2019Dublin, IrelandPresentation~70 people -
The 'Conversational Interface': Voice UIs in vivo
Department of Informatics, University of Leicester2nd Nov 2018Leicester, UKGuest lecture~40 people -
Talking with machines? Voice UIs and the 'conversational' interface
HCID Open Day4th May 2018London, UKPresentation~50 people -
Voice interfaces in everyday life
ACM CHI '18 conference25th Apr 2018Montreal, CanadaPresentation~200 people -
Voice-based Conversational UX Studies and Design
ACM CHI '18 conference28th Apr 2018Montreal, CanadaPresentation~30 people -
Voice interfaces in everyday life
Aalto University10th Apr 2018Helsinki, FinlandPresentation~10 people -
Talking with machines? Voice UIs and the conversation design
UX in the City: Manchester16th Mar 2018Manchester, UKPresentation~50 people -
Studying Amazon Echo Use in the Home
University of Nottingham5th Dec 2017Nottingham, UKGuest lecture~50 people -
Talking with machines? Voice UI and Conversation Design
City, University of London24th Nov 2017London, UKPresentation~30 people -
Talking with machines? Voice UI and Conversation Design
Bunnyfoot21st Nov 2017London, UKPresentation~10 people -
Talking to Machines in the Home
STEM Outreach: The Science of Blade Runner18th Oct 2017Nottingham, UKPresentation~30 people -
Collocated Technology Use in Casual-Social Settings
EMCA Doctoral Network7th Sep 2017Manchester, UKPresentation~30 people -
Talking with devices: Developing guidelines for conversational design
BBC Studio Day18th Aug 2017Manchester, UKPresentation~20 people -
Understanding Conversational Interfaces
BBC User Experience & Design Group22nd May 2017Manchester, UKWorkshop~10 people -
Conversational Interfaces and Conversation Analysis
Microsoft Research3rd Mar 2017Cambridge, UKPresentation~10 people -
"Do Animals Have Accents?”: Talking with Agents in Multi-Party Conversation
ACM CSCW '17 conference17th Feb 2017Portland, USAPresentation~50 people -
Talking with Conversational Agents in Collaborative Action
ACM CSCW '17 conference25th Feb 2016Portland, USAWorkshop~30 people -
Interaction Techniques for Mobile Collocation
ACM MobileHCI '16 conference6th Sep 2016Florence, ItalyWorkshop~20 people -
Using Mobile Phones in the Pub
Alcohol and HCI workshop, Northumbria University27th Jun 2016Durham, UKWorkshop~30 people -
Using Mobile Phones in Pub Talk
ACM CHI '16 conference11th May 2016San Jose, USAPresentation~50 people -
Proxemic Mobile Collocated Interactions
ACM CHI '16 conference7th May 2016San Jose, USAWorkshop~30 people -
Using Mobile Phones in Pub Talk
C3RI, Sheffield Hallam University14th Apr 2016Sheffield, UKPresentation~15 people -
Collocated Interaction: New Challenges in ‘Same Time, Same Place’ Research
ACM CSCW '16 conference27th Feb 2016San Francisco, USAWorkshop~25 people -
Reflecting on the Study of Mobile Collocated Interactions: The Changing Face of Wearable Devices
Mobile Collocated Interactions With Wearables workshop at MobileHCI '1524th Aug 2015Copenhagen DenmarkPresentation~30 people -
When we talk and use our phone
University of Southern Denmark21st Jul 2015Kolding, DenmarkPresentation~25 people -
Mobile Behaviours around Social Collocated Interactions
Mobile Collocated Interactions From Smartphones to Wearables workshop at ACM CHI '1519th Apr 2015Seoul, KoreaPresentation~40 people
Teaching in Academia
While I was a Senior Lecturer at Swansea University, I co-ordinated and lectured on the module CSC371 Advanced Object-Oriented Programming (C and C++ for third-year Computer Science students) in the 2020/21 and 2021/22 academic years. I also taught on the CS-210 Concurrency module in the 2021/22 academic year, along with Dr Alma Rahat.
While I was a Research Fellow at the University of Nottingham, I assisted with the teaching of a number of modules including ethnography and design, binary arithmetic and logic, Java (advanced), C/C++ (advanced), Python (introductory), and Android (advanced).